ONLINE ORDERING RESTORED
We appreciate your patience and understanding during these unprecedented times.
Many weeks ago, while trying to stay safe and comply with government-imposed business restrictions, Ottawa Bullion Wholesale restricted ordering on its platform. We did this because we refused to knowingly put ourselves in a position where we took orders for product that we didn’t have and/or couldn’t deliver in a reasonable timeline. For those that are unaware, there has been (and continues to be) an acute shortage of physical bullion products across the industry. This shortage was slowly developing before COVID but was considerably worsened by the COVID shutdowns at Mints & Refiners.
While many of the World’s Mints and Refineries have now resumed operations, we have been notified of the possibility that they could be forced to close again at any time. Now that we have resumed online sales, customers will notice that the selection and quantity of product offered may be lower than usual. This is a reflection of our commitment to ethically and honestly sell IN STOCK precious metals to our clients.
KEEP CHECKING BACK AS WE EXPECT PRODUCT TO TURN AROUND QUICKLY AND WE’LL BE STRIVING TO ADD MORE PRODUCT AS SOON AS WE CAN GET IT!
Due to the combination of business restrictions, market volatility and extremely limited availability of physical bullion products, the following special terms are in effect at this time:
PICKUPS MAY NOW BE ACCOMMODATED UNDER CERTAIN CONDITIONS – Contact for more details
- Online ordering will be available during business hours only, (not 24/7) until stated otherwise.
- Telephone Support will be limited – Email support will continue as efficiently as possible
- We have updated our Terms & Conditions Page and ask that all customers re read the Terms & Conditions Page fully before submitting orders.