Yes, but we have some strict requirements and policies in place.
#1. Make sure to choose the FREE OTTAWA PICKUP option upon checkout.
#2. Pickups will only happen by appointment. Absolutely no walk-ins will be admitted.
#.3 Scheduling of the appointment will be done after final payment for an order has been received & cleared.
The Pickup Appointment will be scheduled for a Day/Time within 5 business days of cleared payment. (Check payment clearing times).
OBW staff will contact you and attempt to come to a mutually workable appointment day & time, with OBW having the final say.
#4. A valid, Government Issued form of Identification will be required at the time of the appointment for order / pickup validation purposes. (Identification information will not be stored, copied or transmitted to any 3rd party, it is simply to confirm that the correct party is picking up an order.)
Very Important Requirements:
Please be punctual for your appointment. You will be picking up your order at Ottawa Bullion’s Administrative Offices. We will have pulled your order from our Vaulting Solution and will make it available to you only for this short appointment window.
Your Order will not be available to you BEFORE your scheduled pickup appointment time and it will not be available to you AFTER your scheduled appointment time.
If you need to make changes to the date / time of your appointment, please provide us with as much advance notice as possible.
*Ottawa Bullion Wholesale reserves the right to refuse to accommodate a pickup request for any reason, which may include, but not be limited to, security considerations. In such cases, a suitable delivery solution will be arranged.