Why do I see a count-down timer on the checkout?
When you browse the website and add products to your cart, the prices are constantly updating in the background based
Do you add a commission or any other hidden fee?
No. Unlike purchasing gold & silver from 'the bank' or some other bullion dealers, there is no commission added to
Do I have to pay any sales tax or GST / HST?
NO! Pure Silver and Pure Gold Bullion (.999+) are tax exempt in Canada. We only sell Gold & Silver products
Do I Need to sign up for an account to place orders with Ottawa Bullion Wholesale?
Yes. You will be required to register an account with us to submit orders on the Ottawa Bullion Wholesale platform.
How Do I Pay For My Orders?
All orders with us require a 2 step payment process. The following two unique payments are required: STEP 1.
Why do you require a deposit for every order?
We hedge all of our bullion. When you place an order with us, we take out a position in the
How & When do I need to Pay the Deposit ?
During the checkout process, you will be shown your PENDING ORDER total and then 2% Deposit required immediately to secure
How & When Must The Final Balance Payment Be Made?
We require clients to send either your wire transfer or bill-payment within 24 hours (1 business day) of order confirmation.
Am I able to place an order online and PICKUP my order in person in Ottawa?
Yes, but we have some strict requirements and policies in place. #1. Make sure to choose the FREE OTTAWA PICKUP
CAN I MAKE CHANGES TO MY ORDER AFTER I HAVE RECEIVED AN ORDER CONFIRMATION?
No. Upon successful completion of the checkout and having paid the deposit, your prices are locked and your order is